Last updated: October 25, 2026
This Privacy Policy governs the manner in which Primo Game Studio collects, uses, maintains and discloses information collected from users (each, a “User”) of the https://primogamestudio.com website (“Site”). This policy explains what information we collect, how we use it, with whom we share it, and your rights and choices regarding your personal data.
1. Information We Collect
We may collect two types of information from Users:
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, fill out a contact form, subscribe to a newsletter, make a donation, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name and email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site-related activities (such as contacting us or receiving newsletters).
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized, IP address, browser type, referring/exit pages, files clicked on our site, operating system, date/time stamp, and other similar information.
Information collected automatically (cookies and analytics)
Like many websites, we use cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your experience, analyze site traffic, and serve advertisements. These technologies may automatically collect non-personal information such as your IP address, browser type, operating system, pages visited, and referral source.
Specifically, our Site uses the following third-party services:
- Google Analytics — to analyze traffic and understand how Users interact with our Site. Google Analytics uses cookies to collect anonymous usage data. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on or by adjusting your cookie preferences.
- Google AdSense — to serve advertisements on our Site. Google may use cookies (including DoubleClick cookies) to serve ads based on your prior visits to our Site or other sites. You may opt out of personalized advertising by visiting the Google Ads Settings page or the Network Advertising Initiative opt-out page.
You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly. For more information about our cookie practices, please see our Cookie Consent banner on the Site.
2. How We Use Collected Information
Primo Game Studio may collect and use Users’ personal information for the following purposes:
- To run and operate our Site
We may need your information to display content on the Site correctly. - To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently. - To personalize user experience
We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To improve our Site
We may use feedback you provide to improve our products and services. - To send periodic emails
We may use the email address to respond to their inquiries, questions, and/or other requests, and to send updates related to our games and resources. You may unsubscribe from marketing emails at any time. - To process donations
If you make a donation through our Site, we use your information to process the donation and provide a receipt.
3. Sharing and Disclosure of Your Information
We do not sell, trade, or rent Users’ personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may share personal information with third-party service providers who perform services on our behalf (such as hosting, analytics, payment processing, and email delivery). These providers are authorized to use your personal information only as necessary to provide those services to us.
We may also disclose your information if required to do so by law, subpoena, court order, or other legal process; to enforce our Terms of Service; or to protect the rights, property, or safety of Primo Game Studio, our Users, or others.
Our Site may contain advertising or other content that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. Such sites and services have their own privacy policies and customer service policies.
4. International Data Transfers
The Site is hosted and operated from the United States. By using the Site, you acknowledge and agree that any personal information you provide will be transferred to, processed, and stored in the United States, where data protection laws may differ from those in your country. Your submission of personal information constitutes your consent to such transfer.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting purposes. Contact form submissions are retained for a reasonable period to support customer service. Analytics data collected through Google Analytics is retained in accordance with Google’s data retention policies.
6. Your Rights and Choices
If you are located in the European Union / UK (GDPR)
You have the right to:
- Access your personal data and request a copy of it;
- Rectify any inaccurate or incomplete personal data;
- Erase your personal data (the “right to be forgotten”), subject to certain exceptions;
- Restrict or object to the processing of your personal data;
- Data portability — receive your personal data in a structured, commonly used, machine-readable format;
- Withdraw consent at any time where we rely on consent to process your data;
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details below. We may ask you to verify your identity before responding to your request.
If you are a California resident (CCPA / CPRA)
You have the right to:
- Know what personal information we collect about you and how it is used and disclosed;
- Delete personal information we have collected from you;
- Opt out of the sale or sharing of your personal information (we do not sell your personal information);
- Non-discrimination for exercising your CCPA rights.
To submit a CCPA request, please contact us using the details below.
7. Children’s Privacy
Our Site is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided us with personal information, please contact us so we can delete it.
8. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
Primo Game Studio has the discretion to update this privacy policy at any time. When we do, we will revise the “Last updated” date at the top of this page and post the updated policy on the Site. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
10. Your Acceptance of These Terms
By using this Site, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our Site.
11. Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, your personal data, or your dealings with this site, please contact us:
- Website: https://primogamestudio.com/contact
- Email: Use the contact form on our Site
This document was last updated on October 25, 2026.